Frequently Asked Questions

Can I book your venue for a special occasion?

Yes, please contact the specific branch for more information.

Are your meats Halal?

We have a selection of Halal meats on our menu and serve non-Halal meats too.

Do you offer gluten-free alternatives?

Most meals can be created gluten-free but are subject to availability. Please do discuss the gluten-free options with a member of staff on the day. However, we cook chips in oil which has gluten so coeliacs should avoid ordering fried food.

Is there parking available onsite?

Unfortunately, we don’t have guest parking at any of our branches but there are ample council parking bays in the local area and 2 hour parking in Sainsbury’s across the road from Marley’s.

Can you accommodate me for food allergies and intolerances?

Please notify a member of staff if you have food allergies or intolerances who will be able to discuss menu ingredients with you.

What milk alternatives do you offer?

We stock cow’s milk alternatives such as oat, coconut, almond, and soya.

Are you a nut-free restaurant?

We cannot guarantee that our kitchen and surfaces are nut-free.

What food substitutions can you offer?

Item substitutions within set dishes are as follows:

Meat items within breakfast dishes can be changed to vegetarian alternatives.
Halal may not be available on breakfast dishes but we do have Halal alternatives.
Fruit alternatives cannot be provided as a substitute for any dish.

When are your last orders?

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Can I bring children to Marley's

Marleys is a family-friendly restaurant however children must be seated with their families at all times for health and safety reasons.

Do you have children's buggy bays at your restaurant?

During weekends and other peak times, the restaurant gets especially busy at which times baby & child pushchairs will not be permitted in certain areas of the restaurant. We have ample space within our conservatory to park your buggies.

Do you have highchairs for children?

Highchairs are available upon request.

Can I bring a celebration cake?

Guests can bring a celebration cake and balloons with them on the day. Unfortunately, we are unable to accept sparklers.

How long is my table reserved for?

Reservations are limited to 2 hours unless you dine in at the last seating.

Do i have to pay a deposit for reservations?

Online reservations will be followed up with a call to the guest by a member of our reservations team for a £10pp deposit that will secure the reservation. Payment can be made by cash or credit/debit card.

Deposits are fully refundable if the cancellation is notified to us within 48hrs. Refunds will be made by the original payment method.

Cancellations should be notified immediately by calling 01708 787 758.

I have made a reservation but the number of people coming has changed. What shall i do?

If the number of guests change, please notify us by calling immediately so that we can re-arrange the table allocated. Please note that a substantial increase in guest numbers will be honoured subject to availability.

If I'm running late to my reservation, what shall I do?

We allocate tables before your arrival. Late arrivals without notification by phone call will be deemed as a no-show after 15 mins in which case the table may be allocated to another guest/group and you may have to wait for the next available table.

What is the max number of people I can reserve for?

Reservations are limited to 8 people max per booking on Fridays and Saturdays only.

Can I substitute items within a specific dish?

Item substitutions within set dishes are as follows:
Meat items within breakfast dishes can be changed to a vegetarian alternative.
Helal alternatives are not available on breakfast dishes.
Fruit alternatives cannot be provided as a substitute for any dish.

What time are your last orders from?

Desserts and drinks can be ordered 30 mins before closing time.

The kitchen closes 1 hour before closing time.